Demonstration site. This is a working prototype built by Pragmatic Business Solutions to show what an accessible, bilingual city website looks like. It is not operated by the City of Rio Grande City. Go to the official city website Developed by Pragmatic Business Solutions, LLC (opens in a new tab), a Rio Grande City, TX custom software company.

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Request public records

Under the Texas Public Information Act, most city records are yours to see.

How to do it

  1. Describe the records you want as specifically as you can: dates, department, subject.
  2. Send the request in writing to the City Secretary — by the form on this site, by mail, or in person at City Hall.
  3. The city has ten business days to respond or to ask the Attorney General for a ruling.
  4. Ask for the records in the format you can actually use. If you need an accessible format, say so — it costs you nothing.

This is handled by City Secretary.

If any of that does not work for you

Call (956) 487-0672 and say what you need. If you need a document in large print, plain text or read aloud, or you need an interpreter, ask — it costs you nothing and you do not have to explain why.