The Hill Country of the Valley
Rio Grande City, in both languages.
A river town since 1848. City Hall is open Monday to Friday, 8:00 a.m. to 5:00 p.m., and everything the city publishes is on this site in English and in Spanish.
- Every page in English and Spanish
- A website nobody has to audit later — WCAG checked on every page, every build
- Loads on a phone on a metered plan
What people come here for
Six things, done in a few minutes
- Pay a water bill
Pay online, by phone at (833) 408-3636 day or night, or in person at City Hall.
Start - Report a street, water or code problem
Potholes, water leaks, tall grass, junk vehicles, street lights, drainage.
Start - Get a building permit
Building, electrical, plumbing, mechanical, fence, sign and demolition permits.
Start - Request public records
Under the Texas Public Information Act, most city records are yours to see.
Start - Apply for a city job
Every open position, what it pays, and how to apply.
Start - Speak at a City Commission meeting
Public comment is open at every regular meeting. Here is how to be heard.
Start
The record
Next up at City Hall
Agendas are posted at least 72 hours before the meeting, in both languages, as web pages you can read on a phone.
Who decides
Your mayor and commission
Five elected members and the staff who carry out what they decide. Every one of those decisions appears first on a posted agenda.
Gilberto FalcónMayor
Ediel BarreraMayor Pro-Tem · Commissioner, Place 2
Benjamín de LeónCommissioner, Place 1
Rogerio Olivarez Jr.Commissioner, Place 3
Eudolio "Nune" Barrera IIICommissioner, Place 4- Gilberto Millán Jr., CPMCity Manager
- Lynette MontemayorCity Secretary
City news
City news
- City receives $700,000 for a wellness center at Fort Ringgold Municipal Park
Community Project Funding of $700,000 was presented by U.S. Congressman Henry Cuellar for the Rio Grande City Wellness Center.
Read - EDC, school district and Workforce Solutions put $173,000 into job training
Workforce Solutions is providing $86,000 through the High Demand Job Training Grant; the Rio Grande City EDC is matching it with $87,000.
Read
Working for the city
Working for the city
Every open position, what it pays, and a form you can finish on a phone.
- Water Plant Operator
Run and monitor the treatment plant, keep the required logs, and hold the licence the state requires for the job.
- $19.75 – $23.40 an hour, depending on licence class
- Full time
Read the posting - Police Officer
Patrol, answer calls for service, and work with the people who live here. TCOLE licence required, or in the academy now.
- $52,400 a year to start, plus certification pay
- Full time
Read the posting - Utility Billing Clerk
The counter at City Hall: take payments, set up accounts, explain a bill, and handle payment arrangements with patience.
- $15.60 – $17.80 an hour
- Full time
Read the posting
One login, not nine
Everything the city runs on, behind one sign-in
A resident needs four accounts with four companies to pay a water bill, pay a citation, pull a permit and check a pothole report. Staff need nine. Not one of those nine systems can tell another that they are dealing with the same household.
Today
9
vendors, nine logins
Nine contracts, nine renewal dates, nine password policies and nine different answers to “is this accessible?”. When somebody leaves the city, nine accounts have to be found and closed by hand.
- Revize — the website
- iWorq — permits and requests
- InvoiceCloud — the water bill
- MunicipalOnlinePayments — the court
- Municode, Issuu, UserWay, Google Translate, Facebook Live
One platform
1
login, one ledger, one owner
Thirty-one modules on one platform the city owns outright — the source code, the data and the keys. Add a module and it already speaks to the rest.
- One sign-in for residents, one for staff
- Roles by department, and one audit trail
- Offboarding closes everything in one action
- The city owns the code and can export the data
- One accessibility answer, not nine
- Engagement & communications01
How residents hear from the city, reach it, and get an answer — the website, alerts, service requests, one login and a bilingual assistant.
- City website & CMS
- Department & entity sites
- Resident portal
- 311 / service requests
See the family - Transactions & payments02
Permits, bills, fees and registrations — every dollar a resident owes is recorded against the service it paid for, in one ledger.
- Online payments
- Utility billing
- Permits & licensing
- Recreation registration
See the family - Governance & records03
Open government, on the record — public information requests, agendas and minutes, the municipal code, meeting video with real captions.
- Agendas, minutes & packets
- Public information requests
- Municipal code & ordinance search
- Meeting video with real captions
See the family - Government operations04
The work behind the work — crews, work orders, inspections, code cases, meters, fleet and GPS, assets and capital projects.
- Fleet management
- GPS & vehicle tracking
- Fuel, maintenance & mileage logs
- Preventive maintenance
See the family
Can't find it?
Can't find it?
Tell us what you need in a sentence and it goes to the right desk. You do not have to know which department it is.