City systems
Engagement & communications
How residents hear from the city, reach it, and get an answer — the website, alerts, service requests, one login and a bilingual assistant.
Modules in this family
- City website & CMSRunning here
The site you are reading, and the editor city staff use to publish to it — bilingual by architecture, not by widget.
Use it - Department & entity sitesDemonstration
The EDC, Main Street, the library and the museum each get their own front door on the same platform, with the same accessibility floor.
Open the screen - Resident portalDemonstration
One login for a resident: their water account, their permits, their citations, their service requests and their messages from the city.
Open the screen - 311 / service requestsDemonstration
Potholes, water leaks, tall grass, dead street lights — reported from a phone with a photo, routed to a crew, closed with a date.
Open the screen - Emergency alerts — email and SMSDemonstration
Boil-water notices, road closures and wastewater spills, in both languages, sent in one action from the same screen that posts them to the site.
Open the screen - Event calendar & facility reservationsDemonstration
One calendar for meetings and community events, and the pavilion, hall and field reservations that go with them.
Open the screen - Costed, not built
Bilingual assistant
Answers residents from the city's own published pages, in the language they asked in, and says so when it does not know.
- Costed, not built
Social media management & archiving
Posts scheduled from the same place the notice was written, and every post archived for the records retention schedule.