Demonstration site. This is a working prototype built by Pragmatic Business Solutions to show what an accessible, bilingual city website looks like. It is not operated by the City of Rio Grande City. Go to the official city website Developed by Pragmatic Business Solutions, LLC (opens in a new tab), a Rio Grande City, TX custom software company.

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Engagement & communications

Resident portal

One login for a resident: their water account, their permits, their citations, their service requests and their messages from the city.

Demonstration screen

The data below is representative and invented. The screen is real HTML — it reads in a screen reader and on a phone, which is the point.

Demonstration screen Sample data
1
Login for everything
$68.40
Water balance due
2
Open items
ItemReferenceUpdatedStatus
Water account · 1204 N GarzaACCT-882132 Sep 2026Due 15 Sep
Fence permitPRM-2026-077128 Aug 2026Inspection booked
Pothole reportSR-2026-04124 Sep 2026Scheduled
Court citationCIT-5941012 Aug 2026Paid

Today a resident needs four accounts with four vendors to see this much. Here it is one login, and the city holds the record.

Family
Engagement & communications
Status
Demonstration
Replaces
InvoiceCloud, iWorq, MunicipalOnlinePayments
Languages
English and Spanish, both written by a person
Data
Stay with the city. Exportable at any time.

In the same family

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